We always involve Clients in the planning and delivery of their care and support. We value our Clients views and wishes and we ensure that all our Clients are listened to. This starts from the very beginning where a needs assessment and risk assessment is undertaken with each Client, rather than for them.
We support all our Clients to make choices and increase their independence through their support plan. Risk is a part of everyday life for all people. We help Clients to reduce and manage risk rather than avoid risk. This means that we put actions in place to make the activities Clients choose to do safe. We help Service Users to complete tasks and activities for themselves as much as possible.