All our staff undergo a robust recruitment and selection programme right through from initial pre-screening to a full and comprehensive induction.

All our staff receive individual supervision by a senior member of the team and they participate in regular team meetings. By the time our Staff are supporting you or your family member they are knowledgeable and efficient in their delivery of care. However we also understand that in order for our team to be excellent at their job they must be compassionate and caring individuals and our interview process helps us select only the best of the best from our applicants.

If you wish to be included in the selection for new staff members that are going to be supporting you or your family member then we are happy to facilitate that. Your views will be taken seriously and included in deciding which applicants we are to recruit.

A full breakdown of our induction and training is available from your nearest branch.

 

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What our clients say

"support was spot-on and he got up early especially for his next session which is unusual."

Customer M's Mother, Nottingham